The job duties of the Police Services Clerk/Deputy Court Clerk include but are not limited to performing a variety of clerical responsibilities including answering incoming telephone calls; process all court dockets, data entry of Police reports, etc. and to provide responsive, courteous and efficient service to City residents and the general public.
DUTIES AND RESPONSIBILITIES
The duties described below are indicative of what the Police Services Clerk/Deputy Court Clerk might be asked to perform. This job description is to incorporate any municipal ordinances created for the position of Police Services Clerk/Deputy Court Clerk. This is not an exhaustive list of job responsibilities and therefore other duties may be assigned:
•Front lobby and telephone receptionist; direct calls or messages to the appropriate person.
•Data entry of police reports, accidents reports, traffic & misdemeanor citations, officer’s daily logs and other reports as assigned.
•Process requests for police and accident reports.
•Research and provide criminal history background information as requested.
•Maintain all court case files from ticket entry to disposition status.
•Update court case activity in the Records Management System on a daily basis and following bi-monthly court docket.
•Order driving records; prepare subpoenas for trial, failure to appear notices, warrants and suspension/reinstatement notices.
•Receive and receipt monies from the general public for the payment of court fines, police and accident reports, and animal related fines; reconcile cash drawer daily.
•Issue animal licenses.
•Answer court procedural questions and gives court information in response to public inquiries.
TYPE: Full Time
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required at the time of hire or for the continuation of employment.
EDUCATION AND/OR EXPERIENCE
•High school diploma or equivalent focused on specialized secretarial and clerical training.
•One (1) year of office, clerical and customer service experience.
SKILLS AND ABILITIES
•Ability to maintain a professional demeanor when dealing with the public.
•Ability to work independently.
•Ability to attend night court.
•Ability to write letters and memos as assigned.
•Ability to comprehend, retain and apply City, State, and Federal policies and legislation, i.e. City ordinances, procedure manuals, etc.
EQUIPMENT KNOWLEDGE REQUIRED
•Ability to operate various types of equipment – standard office equipment, computer and Microsoft Office software; Records Management System.
•Ability to operate a two-way radio system.
•Other equipment may be required.
•Ability to communicate effectively with other members of the team, supervisor, judges, attorneys, and the public.
•Ability to communicate in both written and verbal form.
•Ability to interpret and implement Village policies and procedures; written instructions, general correspondence; Federal, State, Village, and local regulations; MSDS sheets, safety manuals; and warning labels.
•Ability to perform basic mathematical calculations.
•Ability to respond to complaints and grievances posed by the public.
•Ability to define problems and deal with a variety of situations.
•Ability to think quickly, maintain self-control, and adapt to stressful situations.
•Ability to use good judgment and effectively solve problems.
PHYSICAL AND WORK ENVIRONMENT
The physical and work environments described are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
•The duties of this job include physical activities such as stooping, kneeling, standing, reaching, walking, lifting and/or moving (up to 20 pounds), grasping, talking, hearing/listening, seeing/observing, and repetitive motions.
•Specific vision abilities required by this job include close, distance and peripheral vision; depth perception; and the ability to adjust focus.
•Works in an office setting
CLOSING DATE: 12/29/2017