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Police Systems Information Specialist, Lenexa Police Department

The City of Lenexa Police Department has an outstanding opportunity for an experienced Police Systems Information Specialist to work as part of a team to support a variety of systems, software, and technology used by the Lenexa Police Department. The successful candidate will have demonstrated knowledge of Windows-based operating systems and applications, VMWare, a multitude of hardware, SQL Reporting, and experience providing general server and application support.  In addition, the successful candidate will possess strong-to-superior analytical and problem-solving skills, excellent communication skills, and will have the proven ability to establish effective working relationships with customers, co-workers, and vendors. The ideal candidate will be familiar with Public Safety technology, business practices and have experience supporting Computer Aided Dispatch and Records Management Systems.

Apply for the Police Information Systems Specialist position and become a member of an elite team of employees who value quality, innovation, safety, collaboration, teamwork, and SUCCESS!

ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all inclusive.

    Maintains a comprehensive understanding of the applications used by Police Services
    Provides efficient and effective response and resolution to a variety of incidents and service requests
    Provides support and coordination of a portfolio of applications that include Police Computer Aided Dispatch and Records Management Systems
    Serves as project manager for multiple parallel projects such as new departmental applications and departmental application enhancements/upgrades.
    Builds successful working and IT support relationships within the department and across the organization, as well as with external customers, partners and vendors
    Assists in cross departmental technology consulting for new systems which includes requirements definition, alternatives analysis, cost estimating, and RFP analysis.
    Assist in addressing key organizational business/technical issues with IT solutions.
    Assists in developing short-term and long-range planning and policies.
    Works closely with sworn and civilian staff to understand their business processes and leverage technology to support the respective lines of business.
    Maintains systems and applications (regional and/or departmental) to support public safety/critical law enforcement functions.
    Analyzes computer systems and their components, workflow, and resource limitations to determine impacts, risks, and scope and cost estimates of requested changes and provides recommendations to customer.
    Supports all areas of the system development lifecycle.
    Develops system hardware and software documentation, user and technical manuals.
    Develops specific reports using existing reporting tools SQL
    Collaborate and coordinate support efforts with vendors who provide software and hardware support to Lenexa Police Department
    Remains current with changes in user and system software and hardware requirements.
    Provides overall system security and technical input to management with regard to security issues, guidelines, and best practices.
    Trains users on a variety of applications, products, and services including departmental standards and progressive techniques.
    May function as the project manager on departmental IT projects.

    Provide required support in this high-availability (24/7) environment including participation on the team’s on-call rotation schedule.

TYPE:  Full Time

SALARY:  DOQ-- The City of Lenexa offers a highly competitive compensation package including health, dental, life, short term disability; both state and city retirement plans, wellness and on-site clinic, educational reimbursement and much more. Offers of employment are conditional upon successful completion of physical, drug screen and background investigation.

MINIMUM QUALIFICATIONS:  The requirements listed below are representative of the knowledge, skills, and abilities required to perform the essential functions of this position.

KNOWLEDGE, SKILLS, AND ABILITIES:

    Ability to effectively develop, lead, and manage a variety of teams and programs.
    Ability to work effectively and cooperatively with a variety of customers/departments as well as outside agencies and vendors.
    Knowledge and demonstrated experience supporting multiple versions of Windows including Windows 7, 8, and 10 along with Windows Server 2008 and above.
    Knowledge and demonstrated experience installing, configuring and supporting a wide variety of client and server-based applications in a complex multi-user emergency services environment.
    Knowledge of server, storage, PC hardware, and printers.
    Ability to research, design and develop complex reports using tools such as SQL Reports.
    Strong-to-superior analytical problem solving ability.
    Ability to separate complex problems into individual components, systematically eliminating possible causes until a resolution is discovered.
    Knowledge of SQL and Informix Databases.
    Knowledge of principles and practices of project management.
    Ability to organize and present technical information to users concerning applications and to convey training information clearly and effectively to users and technical staff.
    Ability to communicate effectively, both orally and in writing.

    Ability to read, analyze and interpret technical documents common to the environment.
    Ability to work in a team environment or independently with little management oversight.
    Ability to establish and maintain effective working relationships with users, co-workers, managers and vendors under demanding/stressful conditions.
    Ability to work in a high stress environment.
    Familiar with or ability to learn Police Services related software, systems and products.
    Ability to create and implement system standards and guidelines, and to adopt industry standards.

EDUCATION and/or EXPERIENCE:  This position requires a bachelor’s degree in computer science, management information systems or a related field from an accredited college or university, plus a minimum of four to six years of progressively responsible experience within the information technology field, minimum of 2 years’ experience managing, supporting and maintaining enterprise IT programs, or an equivalent combination of education and experience.

LANGUAGE SKILLS:  Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information, resolve problems, and respond to questions from groups of managers, employees, clients, customers, and the general public.

REASONING ABILITY:  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form.

CERTIFICATES, LICENSES, & REGISTRATIONS:

    Valid driver's license.
    This position will require an extensive/lengthy background check process as it supports the Police Department and integrity of information is paramount​.

OBTAINING AN APPLICATION:  TO APPLY for the above position please complete an on-line application https://workforcenow.adp.com/jobs/apply/posting.html?client=cityoflen&jobId=207700&lang=en_US&source=CC2 or visit our website at www.lenexa.com/jobs. Be sure to attach your resume reflecting any work history you may have during the past 10 years. For best consideration apply immediately as applications will be accepted until filled.

CLOSING DATE:  10/01/2017