Untitled 1

911 Communications Officer, Lyon County, Kansas

Lyon County Emergency Communications Center is seeking Communications Officer (911 Dispatcher) team members for their Communications Center.   The Lyon County Communications Officer (911 Dispatcher) is a full-time, non-exempt position with solid base pay starting at $15.39 per hour and benefits including, paid time off (accounts credited at 10 hours vacation and 8 hours sick per month worked), vendor discounts, health, dental and vision insurance and much more! We equip and promote exceptional Communications Officers!

Successful applicants will have strong typing skills, outstanding interpersonal and judgment skills, and the ability to multi-task during intense situations and high volume workloads. Incumbents are responsible for answering emergency and non-emergency requests for service and directing them to appropriate and timely resources. Responsibilities include prioritizing calls, tracking unit statuses, and dispatching emergency personal to calls for service.

DISCLAIMER
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Lyon County abides by the At-Will Doctrine.  Nothing contained in this creates an express or implied contract of employment.

Equal Opportunity Employer

TYPE:  Full Time

SALARY: The Lyon County Communications Officer (911 Dispatcher) is a full-time, non-exempt position with solid base pay starting at $15.39 per hour and benefits including, paid time off (accounts credited at 10 hours vacation and 8 hours sick per month worked), vendor discounts, health, dental and vision insurance and much more!

MINIMUM QUALIFICATIONS: 

Successful applicants will have strong typing skills, outstanding interpersonal and judgment skills, and the ability to multi-task during intense situations and high volume workloads. Incumbents are responsible for answering emergency and non-emergency requests for service and directing them to appropriate and timely resources. Responsibilities include prioritizing calls, tracking unit statuses, and dispatching emergency personal to calls for service.

Experience:     Prior experience is not required.  Public safety communications experience is desirable. Employee is expected to have acquired the necessary information and skills to perform the job within acceptable standards after six months in this position. Employee will be required in an additional six months to demonstrate competency and proficiency.

Education:      High School Diploma or GED required. Requires receiving at least twenty (20) hours of continuing education training annually to maintain proficiency and certifications.

Emergency Medical Dispatch certification is required to be obtained during the training period.  Recertification is required throughout employment.  Employees not passing initial testing, and not meeting the minimum initial score to be eligible for re-testing, necessitating a second attendance through the full course, shall not be retained.

        Ability to speak and read English fluently is required.  The ability to speak and/or read additional language(s) is helpful.

Skills:         Some knowledge of laws, rules and regulations governing criminal activities. Skills in the use of a computer, communication equipment and other office duties.  Frequent problem solving and decision making exists in this position.

Citizenship:    Employees must be a United States Citizen or otherwise be legally entitled to work in the United States.

Special Requirements:   Because of the confidential, sensitive nature of information processed, and Criminal Justice Information Systems regulations, an employee must be able to pass a background investigation and polygraph examination.  Felony criminal history will automatically disqualify or terminate employment.

OBTAINING AN APPLICATION: 

Applications may be picked up at the Lyon County Courthouse, 430 Commercial, Emporia, KS 66801 or online at www.lyoncounty.org. E.O.E. – LYON COUNTY strongly encourages women, minorities, individuals with disabilities and veterans to apply to all of our job openings.  Appointment of this position requires successful completion of pre-employment background, physical and workscreen examinations.  Application and complete job description may be obtained at the HR Department at the Lyon County Courthouse, 430 Commercial, Emporia, KS 66801 or online at www.lyoncounty.org.

CLOSING DATE:  Until Filled