https://jobs.salina-ks.gov/index.cfm?get=openings&jid=1796

The 911 Dispatcher serves as an essential link in providing rapid communication & assistance to emergency teams. This role demands collaborative skills, meticulous attention to detail, & decisive judgment. Key qualifications include having a high school diploma & completing necessary training programs. This role is a critical connection to deliver vital services to our community.

Career Advancement: Lead Dispatcher, Communications Supervisor

On-the-Job Training: Training for the 911 Dispatcher position is conducted by seasoned professionals, offering a thorough introduction to emergency communication protocols. New employees benefit from hands-on experience, learning advanced communication techniques & problem-solving strategies essential in high-pressure scenarios. The training emphasizes real-time decision-making & adaptability, ensuring staff are well-equipped for immediate & future challenges. This commitment to continuous development encourages employees to cultivate new abilities & envision a lasting career within the organization.

Duties:

• Responsible for dispatching all police, sheriff, fire, & ambulance operations in the city & county.
• Monitors radio transmissions & provides necessary support through use of a fixed two-way communications system; monitors a computerized emergency system & dispatches appropriate response.
• Receives emergency & non-emergency telephone calls for service & dispatches necessary emergency/service response using a two-way communications system.
• Operates a nationwide computerized database providing inquiry support for authorized requestors; enters a variety of data into a computerized database for the purposes of permanent storage & retrieval.

Education: High school diploma or G.E.D.

Experience: Requires successful completion of in-service training program in communications related curriculum within six (6) months from start date of employment.

Requirements:

• Must be nineteen (19) years of age or older at start date of employment.
• No felony conviction, domestic violence related conviction, or other serious misdemeanor convictions. 
• Requires successful completion of in-service training program in communications related curriculum.

Work Type: Light, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Machines, Tools, & Equipment: Calculator, computer, internet, radio, & telephone.

Selection Process: Must pass selection process that includes assessment interviews, psychological evaluation, computer voice stress analyzer examination, & thorough background checks.

Hours: 

• Twelve (12) hour shifts from 6:00 a.m. to 6:00 p.m.; 6:00 p.m. to 6:00 a.m.; 12:00 p.m. to 12:00 a.m.
• Every other weekend off.

Starting Pay DOQ:

• $22.20-23.31/hr. 
• $46,176-48,485/yr. 
• Additional differential of $1.50/hour for hours worked after 6:00 p.m. & before 6:00 a.m.
• Additional compensation for associate’s, bachelor’s, or master’s degrees.
• Additional compensation for bilingual Spanish-speaking employees.

Paid Time Off:

• 48 hours of vacation available upon hire, additional 48 hours earned during the year (96 hours in first year).
• 96 hours of sick leave during first year

Examination: Mandatory completion of computerized Dispatcher examination.

Watch emails for examination scheduling notifications!

Benefits Summary: https://jobs.salina-ks.gov/PDFs/Benefit_Summaries/BenefitsSummary-CF.pdf